Terms of Service

1. About MISS ABAYA

MISS ABAYA is a curated, high-end discovery and private-client platform operated from Nigeria. It connects discerning clients with selected designers, maisons, boutiques and bespoke ateliers ("Merchants").

Unless a page clearly states otherwise, MISS ABAYA is not the seller of items listed by Merchants. Each Merchant is responsible for its own products, descriptions, pricing, fulfilment and after-sales service.

2. Accepting these terms

By browsing, creating an account or using any MISS ABAYA service you agree to these Terms, our Privacy Policy, our Cookie Policy and our Returns, Refunds and Cancellations Policy. If you do not agree, please do not use the platform.

You must be at least 18 years old, or the age of legal majority where you live, to create an account or transact.

3. Public browsing

Published collections, designer profiles and editorial content may be browsed without an account. Content is provided for information and discovery; availability, prices and descriptions are set by Merchants and may change without notice.

4. Accounts

You agree to provide accurate information, keep your sign-in details confidential and tell us promptly about any unauthorised use. You are responsible for activity under your account.

Account types you select describe your interests or business; they do not by themselves grant seller, verification or administrative permissions.

5. Merchant onboarding and curated listings

Selling on MISS ABAYA is by application or invitation. We review applications at our discretion and may approve, decline, waitlist or later suspend a Merchant. Seller approval, business verification and subscription payment are separate decisions.

Merchants warrant that their listings are accurate, lawful and their own or properly licensed, and that they hold any rights, permits and registrations needed to sell. We may edit, decline or remove listings that do not meet our curation standards or these Terms.

A verification badge is shown only after the relevant verification process has been completed.

6. Private enquiries and quotations

Clients may send private enquiries, requests for quotation and messages to Merchants. Information shared in these conversations is visible to the participating parties and to authorised MISS ABAYA staff for safety, support and moderation.

A quotation is an offer from the Merchant only. Any resulting agreement is between the client and the Merchant unless MISS ABAYA is expressly named as a party.

7. Bespoke commissions

Bespoke and made-to-measure commissions are agreed directly between the client and the atelier. Before confirming, the atelier should set out the design, measurements, materials, price, deposit, timeline, number of fittings and cancellation terms in writing.

Because bespoke pieces are made to individual specifications, different cancellation and refund rules apply, as described in our Returns, Refunds and Cancellations Policy.

8. Subscriptions for Merchants

Merchant plans, trial periods and features are described on our Pricing page. Before any paid plan is activated you will be shown the plan, billing interval, price after any trial, renewal terms and how to cancel, and asked to consent.

Existing products are not deleted if a trial ends or a plan limit is exceeded; additional publishing may require an eligible plan.

9. Payments

Online checkout and subscription billing are not yet available on MISS ABAYA. Where payments are introduced, they will be processed by an appropriately integrated third-party payment provider, and further payment terms will be shown before you pay.

Until then, any payment arranged directly between a client and a Merchant is at the parties' own risk and outside MISS ABAYA's control.

10. Intellectual property

The MISS ABAYA name, logo, monogram, site design and editorial content belong to MISS ABAYA or its licensors. You may not copy, scrape, reproduce or use them commercially without written permission.

Merchants keep ownership of their designs, photographs and content, and grant MISS ABAYA a non-exclusive, worldwide, royalty-free licence to display and promote them on and in connection with the platform while they remain listed.

If you believe content infringes your rights, please tell us through the Contact page with enough detail for us to investigate.

11. User conduct

You agree not to: provide false information; impersonate others; post unlawful, counterfeit, offensive or misleading content; harass other users; circumvent security, rate limits or access controls; scrape or bulk-download the platform; or use the platform for fraud or money laundering.

Please treat Merchants, clients and staff with discretion and courtesy. Private client information must not be shared outside the platform without consent.

12. Disputes between users

Clients and Merchants should first try to resolve issues directly. MISS ABAYA may, at its discretion, help facilitate communication but is not obliged to decide disputes between users.

Nothing in these Terms limits rights you may have under applicable consumer-protection law.

13. Suspension and termination

You may close your account at any time by contacting us. We may suspend or terminate access, or remove content, where we reasonably believe these Terms have been breached, where required by law, or to protect users or the platform. Where appropriate we will give notice and reasons.

14. Disclaimers and liability

The platform is provided on an "as available" basis. To the extent permitted by law, MISS ABAYA is not liable for Merchant products, services or conduct, or for indirect or consequential losses.

Nothing in these Terms excludes liability that cannot be excluded by law.

15. Governing law

The governing law and forum for disputes will be confirmed following legal review and stated here before these Terms are finalised.

16. Changes and contact

We may update these Terms. Material changes will be notified on the platform before they take effect.

Questions about this document can be sent through our Contact page. Dedicated legal contact details and company registration details will be added once confirmed.